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Number 8: Subaru
Subaru recovered from its dip in satisfaction last year. The all-wheel-drive-centric brand scored 84 in the 2016 American Customer Satisfaction Index. However, the gains weren’t enough for Subaru to stay in the top five, this year dropping back to eighth. But an 84 is still a strong score.
Number 7: Lexus
For the third year in a row, Lexus has maintained it’s customer satisfaction. Since 2014 Lexus has always scored an 84 in the American Customer Satisfaction Index. Unfortunately for Lexus, many other companies made major improvements in satisfaction, leading Lexus to drop to the number seven slot.
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