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Number 10: Chevrolet
Unlike last year, Chevrolet managed to best its cross-town rival with the blue oval. The Bowtie brand earned a score of 83 on the American Customer Satisfaction Index for 2016 and is the second-highest scoring GM brand on the list.
Number 9: Audi
Audi jumped from 18th to 9th place this year thanks to a 6% improvement in the American Customer Satisfaction Index for 2016. The German luxury brand had a score of 83, which wasn’t enough to beat BMW, but did allow it to surpass Mercedes-Benz.
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