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Number 2: Honda
Honda gained 6 percentage points on the American Customer Satisfaction Index for 2016. Although it’s just behind Lincoln, Honda can still lay claim to having the highest satisfaction of any Japanese automaker.
Number 1: Lincoln
Impressively, Lincoln managed to top the American Customer Satisfaction Index for 2016 with a score of 87. This is a great accomplishment for the American car company, and it significantly outperformed its corporate parent, Ford.
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