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Automakers with the highest consumer satisfaction rankings

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Number 4: Toyota

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Toyota’s score of 85 lands the world’s biggest automaker in fourth position in the American Customer Satisfaction Index for 2016.

Number 3: BMW

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BMW is tied with Toyota in the American Customer Satisfaction Index for 2016 with a score of 85. This is the second year in a row the two companies have had the same satisfaction score.

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